Recreation Finder Support
Help for iPhone users in Toronto
Recreation Finder helps you discover nearby recreation programs, save activities to your schedule, and plan around your calendar. If you need help, start with the common questions below or contact us directly.
Contact
Support email:
contact@innovflux.com
When you contact support, include your device model, iOS version, and a short description of the issue.
Common Questions
Why am I not seeing nearby programs?
Make sure Location Services are enabled for Recreation Finder in iPhone Settings. The app uses your location to find programs close to you.
Why does calendar conflict checking not work?
Calendar conflict checking requires Calendar access and the in-app Calendar Sync setting to be enabled. You can review permissions in iPhone Settings.
How do reminders work?
Reminder notifications depend on your notification permissions and your selected reminder lead time in the app.
Why am I seeing ads in the app?
Recreation Finder may show ads in the free experience through third-party providers such as Google AdMob. Ad availability may vary by device, region, permissions, and provider settings. For more details about advertising-related data handling, please review our Privacy Policy.
Where does the program data come from?
Recreation Finder uses program information from the City of Toronto Open Data Portal. Availability and details may change, so confirm important information with the provider before attending or registering.
How do I remove my saved schedule or reset the app?
You can manage saved items inside the app. The profile area also includes a reset option that clears stored schedule and profile data from your device.
How do the AI Assistant and AI Planner work?
AI Assistant provides conversational search to help you find programs using natural language queries. AI Planner creates optimized weekly schedules based on your preferences and saved activities. Both features use AI to help you discover and organize programs more efficiently.
What are the AI conversation limits?
Free users get 5 AI conversations per month. Pro subscribers receive 200 conversations per month. Conversation allowances top up every month and are tracked securely on our servers. Pro subscribers can purchase additional conversation packs when they reach their monthly limit.
How do I subscribe to Pro features?
Pro subscriptions are available through the App Store. Look for the Pro upgrade option in the app's profile or settings area. Subscriptions auto-renew unless cancelled in your App Store account settings.
What happens when I reach my AI conversation limit?
Free users will need to wait until their monthly allowance resets or upgrade to Pro. Pro subscribers can purchase additional conversation packs (50 conversations each) through in-app purchases to continue using AI features immediately, or wait for their monthly allowance to reset.
Can I purchase additional AI conversations?
Yes, but only Pro subscribers can purchase additional conversation packs. When Pro users reach their monthly limit, they can buy packs of 50 conversations each through in-app purchases. These purchases are one-time and don't auto-renew. Additional conversations are added immediately to your account and can be used right away.
Helpful Links
